Bilingual Administrator

Manage accounts receivable within prescribed policies, programs, guidelines and procedures of the company. The position’s goal is to keep to a minimum the exposure through bad debts while achieving consistency in delivering first class service to our internal and external customers while achieving optimum sales and profit.

Major Activities:

  • Manage delinquent accounts based on monthly aging reports and planning of collection activities
  • Reconcile customer discrepancies and determine the reason including taking appropriate steps for resolution
  • Set up of new accounts in the POS system including the maintenance of the customer master database
  • Responsible for the revision of new credit applications, financial statements, credit references and obtain securities, when necessary
  • Formulate action plans to minimize past due and risk of loss
  • Perform analysis of financial statements with ratios and averages
  • Review active accounts and credits lines, obtain current information, re-evaluate customers financial picture and re-approve credit line
  • Responsible for communication of account status to all internal and external customers/associates
  • Respond to incoming customer calls and take appropriate action
  • Establish rapport with customers to allow for more meaningful and open discussion on business and other related matters
  • Shift work including weekends

Required Skills:

  • Experience in Commercial Law, bankruptcy, insolvency, accounting and securities
  • Strong communication and interpersonal skills to deal with internal and external customers
  • Ability to handle negotiations with excellent communication skills
  • Ability to contact deals with sensitive topics regarding their financial status and confidential customer information
  • Strong knowledge of the organizations business processes
  • Analysis and problem solving skills
  • Computer literacy
  • Fluently bilingual in French and English